Our Providers

Experienced and knowledgeable staff who
truly care about improving your quality of life

We are a local, family-owned provider of hearing aids, hearing aid repairs, and hearing health related solutions.

Central PA Hearing Aid Solutions is the practice that leads with heart, is family, innovates, and gives back. Our goal is to always have a positive, consultative relationship with the patient; we NEVER pressure our patients. Whatever your unique criteria are, we will do our very best to create a custom hearing solution to help improve your quality of life.

Meet our experienced and knowledgeable providers and staff:

Jen, owner of CPAH

Jennifer Robinson McCoy

Practice Owner and Lead Hearing Instrument Specialist

Jennifer is an experienced Hearing Instrument Specialist (H.I.S.) and a passionate advocate for improving the quality of life in those around her. Founding CPHS in 2011, she has grown her practice into a successful business with multiple satellite offices and Managing Care Coordinators, providing quality office and in-home Hearing Services to Central Pennsylvania and beyond.

After graduating Cumberland Valley High School in 2000, Jennifer attended Penn State University Main Campus and graduated with a Bachelors of Science in 2004. Along with her loving husband, Nate (who also assists in the Mechanicsburg office two days a week), Jen has a sincere passion for animals of all kinds, but especially horses. Together, they own 5 horses, 3 dogs, 2 cats, 7 goats (ask her about Izzy), 13 chickens, and 6 Koi fish on their family farm. Birch Hollow Farm was a conception Jen had dreamed about since a little girl, and brought into reality in 2018.

When Jen isn’t working at the office or on the farm, she enjoys (and is very good at!) interior design, event design, photography and hosting professionals at the farm property, and is widely known for her family’s large Christmas lights display every year, where people drive from all around to admire and experience.

If you see Jen in the office, say hi! She’s the one with the amazing smile.


Bethany Smith

Managed Care Coordinator and Hearing Instrument Specialist

As the Managed Care Coordinator, Bethany came to CPHS in 2017 with 20 years of insurance experience. Along with her extensive medical insurance background, Beth is a certified H.I.S. and sees patients primarily in our Hanover office, but like Jen, travels all over Central PA to serve our patients needs.

After graduating from Harrisburg Christian school, Bethany married her husband Jimmy, and together they have daughter, Madysen, and son, Jake. Following along with Jennifer’s love for all things equestrian, Maddy (sp) has taken up a passion for horses and you can often find her riding at Birch Hollow Farm, while you can find Jake on a soccer field with his Travel Soccer team. Along with her two kids, Bethany also enjoys the company of their 4 family dogs, who range from 2 to 13 years old.

When Beth isn’t working hard to bring her patients the best care, you can find her fishing, at the farm with her daughter tending to the horses, 4-wheeling, doing puzzles, and spending time with her family.

If you see Beth in the office, say hi! She’s the one with the bubbly bright eyes.